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Serving Mountain View, CA and surrounding areas. (650) 582-0573
Effective Date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website located at masonrymountainview.com (the "Site") and any services provided by Quality Mountain View Masonry ("we," "us," or "our"). By using our Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or request our services.
By accessing or using our Site, submitting a contact form, requesting an estimate, or entering into a service agreement with Quality Mountain View Masonry, you confirm that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and accept these Terms in full. These Terms apply to all visitors, customers, and others who access or use the Site.
Quality Mountain View Masonry is a masonry contractor based in Mountain View, CA. We provide masonry services including, but not limited to, foundation repair, chimney repair, tuckpointing, brick and stone work, retaining wall construction, driveway pavers, fireplace installation, and related masonry restoration and construction work.
All services are provided within our designated service area in the South Bay, California. We reserve the right to decline any project at our discretion. Engaging our services does not create an ongoing or exclusive contractor relationship unless explicitly agreed to in writing.
Any estimate, quote, or pricing information provided verbally or through our Site is preliminary and non-binding until both parties have signed a written service agreement. Estimates are based on information available at the time of assessment and are subject to change if conditions differ from what was initially observed or described.
If unforeseen conditions are discovered during the course of work - such as additional structural damage, buried materials, or site conditions not visible during the initial assessment - we will notify you in writing before proceeding with any work beyond the original scope. Additional costs will require your written approval before work continues.
Project start dates are estimates and may be subject to weather conditions, permit processing timelines, material availability, and other factors outside our control. We will communicate any significant scheduling changes to you as soon as reasonably possible.
If you need to cancel or reschedule a confirmed appointment or project start, please contact us as soon as possible. Cancellations made with less than 24 hours notice for scheduled on-site visits may result in a trip fee. Cancellations of signed contracts after materials have been ordered may result in restocking or material costs being passed to the customer. Specific cancellation terms will be detailed in your written service agreement.
Payment terms will be specified in your written service agreement. In general, larger projects may require a deposit before work begins, with the remaining balance due upon project completion. Payment is due at the time specified in the agreement. We accept payment methods as outlined in your individual agreement.
Unpaid balances past the due date may accrue interest at the maximum rate permitted under California law. You agree to pay all reasonable collection costs and attorneys fees incurred in recovering unpaid amounts, to the extent permitted by applicable law.
Where permits are required for masonry or construction work under the laws of the City of Mountain View or the State of California, we will obtain the necessary permits on your behalf unless otherwise agreed in writing. Permit fees are typically passed through to the customer at cost and will be itemized in your estimate. It is the responsibility of the property owner to ensure that any work performed complies with HOA rules, deed restrictions, or other covenants that may apply to your property.
We stand behind our work. Specific warranty terms - including duration, coverage, and any transferability to future property owners - will be stated in your written service agreement. Warranties cover defects in workmanship and materials provided by us, subject to the terms and exclusions stated in your agreement.
Warranties do not cover damage resulting from: acts of nature, including earthquakes, flooding, or soil movement beyond normal seasonal variation; misuse or modifications made by others after project completion; failure to follow any maintenance recommendations provided at project completion; or pre-existing conditions outside the scope of the original repair.
THE SITE AND ALL INFORMATION ON IT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF ANY CONTENT ON THE SITE.
To the fullest extent permitted by California law, Quality Mountain View Masonry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from or related to our services shall not exceed the amount you paid us for the specific project giving rise to the claim.
All content on this Site, including text, photographs, logos, and design elements, is owned by or licensed to Quality Mountain View Masonry. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written permission.
If a dispute arises between you and Quality Mountain View Masonry relating to our services or these Terms, we encourage you to contact us first to attempt to resolve the matter informally. Please reach out at hello@masonrymountainview.com or (650) 582-0573. Most concerns can be resolved directly without formal proceedings.
If informal resolution is not successful, any dispute shall be submitted to binding arbitration in Mountain View, CA under the rules of the American Arbitration Association, unless both parties agree in writing to an alternative process. Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.
These Terms are governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration under Section 10 shall be brought in the appropriate state or federal court located in California.
We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with an updated Effective Date. Your continued use of the Site or engagement of our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
If you have questions about these Terms, please contact us:
Quality Mountain View Masonry
530 Yosemite Ave
Mountain View, CA 94041
Phone: (650) 582-0573